Privacy Policy

At BoostingPH, we collect the information we reasonably need to run your account, process your orders, handle payments, provide support, and keep the platform working properly. We don't want privacy terms to feel like something you need a lawyer beside you to understand, so this page explains what happens to your information in straightforward language. If you use BoostingPH, create an account, add funds, contact support, or place an order, this policy explains how your information may be handled.

The Short Version

Don't have time to read the whole page? Here's the important part:

We collect basic account information such as your username, email address, WhatsApp number, and other details needed to manage your BoostingPH account.
When you place an order, we usually need a public profile, page, post, video, channel, or username related to the service.
We do not need your Instagram, Facebook, TikTok, YouTube, or other social media password for a normal SMM order.
Payments may be handled through third-party payment providers, so some payment information is processed by them rather than directly by BoostingPH.
We use account and order information to deliver services, provide support, prevent abuse, and keep the panel running.
We do not sell your personal information to advertisers or data brokers as part of our normal business.
You can contact us if you want to ask what information we hold about you, correct inaccurate information, or make a privacy-related request.

That's the short version. The rest explains each part properly.

Who This Privacy Policy Covers?

This Privacy Policy applies to anyone who visits BoostingPH, creates an account, uses our dashboard, adds funds, places an order, contacts our team, or otherwise interacts with our services. It doesn't matter whether you're ordering engagement for one personal account, promoting a local business, managing campaigns for clients, or using the panel as a reseller. If you're using BoostingPH, this policy is relevant to you.

What You Give Us When You Sign Up?

Creating an account requires some basic information so we know whose account it is and how to contact you when necessary.

Depending on the registration process available at the time, this may include:

Username
Email address
WhatsApp number
Password
Other basic account information

We use these details to create and maintain your account, help you log back in, communicate about account or order issues, and provide customer support.

Please make sure the details you enter are accurate. An incorrect email address or WhatsApp number can make account recovery and support unnecessarily difficult.

What We Need When You Place an Order?

Most SMM orders are fairly simple from a privacy point of view. You select a service, choose a quantity, and provide the public link or username where the service should be delivered.

Depending on what you order, that might be:

An Instagram profile
An Instagram post or Reel
A Facebook page or post
A TikTok profile or video
A YouTube video or channel
A Telegram link
Another publicly accessible social media URL or username

We use that information to identify where your order should be delivered. For standard social media marketing services, we do not need the password to the account you're promoting. If a service can be completed using a public link, there is no reason to send us private login credentials.

Please never place your social media passwords, banking passwords, PINs, recovery codes, or other sensitive credentials inside an order field or support message unless an authorized process specifically requires certain information.

Your Order History

When you place an order, BoostingPH may keep a record of information such as:

Order ID
Service selected
Target link or username
Quantity
Amount charged
Order status
Date of the order
Delivery-related information

That history helps you track previous orders and helps our team investigate a problem if something doesn't go as expected. For example, if you contact us about a delayed order, the Order ID lets us find the right transaction instead of guessing which one you mean.

Support Conversations

If you contact BoostingPH through email, WhatsApp, a support ticket, or another available support channel, we may keep a record of the conversation. There are practical reasons for that. If you contact us again about the same order, our team needs to understand what was already discussed. Keeping relevant support history also helps us resolve disputes, investigate technical problems, and avoid making you explain the same issue from the beginning every time. Please avoid sending sensitive information that isn't necessary for us to solve your problem.

Payment Information

When you add funds to your BoostingPH balance, a third-party payment provider may handle part or all of the payment process. The exact information involved depends on the payment method you choose.

BoostingPH may receive transaction-related information such as:

Transaction reference
Deposit amount
Payment method
Payment status
Date and time
Payment confirmation

Sensitive payment credentials may instead be collected and handled directly by the relevant payment provider. That means the payment provider may operate under its own privacy policy, security procedures, and terms. We recommend checking those policies when using an external payment service.

Information We Collect Automatically

Some information is created automatically whenever you browse almost any modern website.

When you visit BoostingPH, technical information may include things such as:

IP address
Browser type
Device type
Operating system
Pages visited
Approximate session duration
Referring page
Login activity
Date and time of access
General website activity

We may use this information to keep the website functioning, understand how people use the panel, troubleshoot technical problems, improve performance, and identify suspicious activity. We aren't interested in collecting technical data just for the sake of having more data. If it doesn't help us operate, secure, understand, or improve BoostingPH, there is usually little reason for us to need it.

Cookies and Similar Technologies

BoostingPH may use cookies and similar technologies. A cookie is a small piece of data that helps a website remember certain things about your visit.

For example, cookies may help us:

Keep you signed in
Remember certain preferences
Maintain your session
Understand how pages are being used
Improve website performance
Detect unusual or abusive activity

Cookies used on BoostingPH are intended to support our website and understand activity related to our platform. You can control or remove cookies through your browser settings. Just keep in mind that blocking all cookies can cause certain website features, especially account login and session-related functions, to behave differently or stop working properly.

How We Use Your Information?

We don't collect account information so it can sit in a database with no purpose behind it.

The information we collect may be used to:

Create and maintain your BoostingPH account
Process orders
Track delivery status
Manage your account balance
Confirm deposits
Respond to support requests
Process refill-related requests
Investigate failed or delayed orders
Send important account or service updates
Detect suspicious activity
Prevent payment fraud
Investigate chargebacks or abuse
Protect the security of the platform
Improve website performance
Improve services and user experience
Keep necessary accounting or transaction records
Meet applicable legal obligations

We try to keep the connection between the information we collect and the reason we collect it simple. If we need information, there should be a reasonable purpose behind it.

Marketing Messages

Your contact details shouldn't automatically turn into an invitation for endless promotional messages. If BoostingPH uses email, WhatsApp, or another communication channel for marketing in the future, we aim to provide an appropriate way to manage or opt out of those promotional communications where required. Some messages are different from marketing.

For example, we may still need to contact you about:

Your account
A payment
An order
A security issue
A support request
An important service change

Those communications are connected directly to your use of BoostingPH.

Who We May Share Information With

Running an SMM platform sometimes involves working with outside services. Your information may therefore be shared in limited situations with parties that help us provide BoostingPH.

These may include:

Payment Providers

Payment services may process information necessary to complete deposits and transactions.

Service Providers

Certain information connected to an order may need to be processed through suppliers or technical services involved in completing that order.

We aim to provide only the information reasonably required for that purpose.

Hosting and Technical Providers

Companies providing hosting, infrastructure, email delivery, security, analytics, or related technology may process limited information while helping us operate the website.

Legal Authorities

We may disclose information if we are legally required to respond to a valid request from a court, regulator, government authority, or law-enforcement agency.

Business Changes

If BoostingPH is ever involved in a merger, acquisition, restructuring, or sale of the business, relevant business information may form part of that process, subject to applicable privacy requirements. What we don't do as part of our normal business is sell your personal information to advertising lists or data brokers simply to make money from your details.

SMM Suppliers and Order Processing

This part is worth explaining because BoostingPH operates differently from a normal online shop. Some SMM services may involve outside suppliers or service infrastructure.

To process your order, information such as the following may need to be passed through the relevant system:

Service selected
Target URL
Public username
Quantity
Order reference

That doesn't mean a supplier needs your full BoostingPH account information. Only information reasonably required to process the relevant service should be involved. And again, a supplier should not need the password to your social media account for an ordinary service based on a public URL.

What We Don't Want From You?

There are some pieces of information we would rather you simply never send us.

Unless an authorized process clearly requires something different, please don't send:

Social media passwords
Banking passwords
ATM PINs
One-time passwords
Wallet private keys
Recovery phrases
Authentication codes
Government identification documents that aren't necessary
Sensitive personal information unrelated to your order or support request

Sending unnecessary sensitive information creates a privacy risk without helping us complete your order.

How We Protect Your Information?

We take reasonable steps intended to protect account and order information against unauthorized access, misuse, loss, or disclosure. Security can involve technical and organizational measures such as controlled account access, secure website connections, monitoring, authentication systems, and limiting internal access to people who need information to perform their work. There is one thing no responsible online business should promise: perfect security.

No website, hosting system, payment provider, or online database can realistically guarantee that a security incident will never happen.

You can also help protect your account by:

Choosing a strong password
Using a password you don't reuse elsewhere
Keeping your login information private
Protecting access to your email
Avoiding suspicious links
Keeping API credentials private
Logging out on shared devices

If something about your account looks unusual, contact us instead of ignoring it.

API Users and Resellers

If you use the BoostingPH API, additional technical information may be processed as part of API requests.

This can include:

API key
Service ID
Order information
Order ID
Account balance requests
Order status
Technical request data

Your API key should be treated like a password. Don't publish it on your website, paste it into public code, or share it with someone who doesn't need access. If you believe your API credentials have been exposed, take appropriate steps to replace or disable them where possible and contact us if you need assistance.

How Long We Keep Information?

We don't need to keep every piece of information forever. Account and order records may be kept while your account remains active and afterward for a reasonable period where we still need them for legitimate purposes.

That may include:

Resolving disputes
Handling payment issues
Investigating fraud
Preventing repeated abuse
Maintaining transaction records
Accounting
Security
Meeting legal requirements

Different types of information may need different retention periods. When information is no longer reasonably needed, it may be deleted, anonymized, or otherwise removed according to our operational and legal requirements.

Your Privacy Rights and Choices

We believe you should be able to ask what is happening with your personal information.

Depending on the law that applies to you and your circumstances, you may be able to request things such as:

Information about how your personal data is being processed
Access to personal information associated with you
Correction of inaccurate or outdated information
Objection to certain types of processing
Deletion, erasure, or blocking where applicable
Withdrawal of consent where processing depends on your consent
A portable copy of certain information where applicable
Information about relevant processing activities

Not every deletion request means every record can disappear immediately. For example, we may still need to keep certain transaction, fraud-prevention, accounting, security, or legal records.

If you'd like to make a privacy request, contact:

admin@boostingph.com

Please use the email address connected with your BoostingPH account where possible so we can identify the correct account. We may also need to verify that the request is genuinely coming from you before providing or changing personal information.

Privacy for Users in the Philippines

BoostingPH is designed with users in the Philippines in mind, so protecting personal information is an important part of how we approach the platform. Where Philippine privacy requirements apply, we aim to handle personal information in a transparent manner, collect it for legitimate purposes, and avoid collecting more information than reasonably necessary for those purposes.

If you have a concern about how your information is being handled, we encourage you to contact us first so we can understand the issue and try to resolve it.

Nothing in this Privacy Policy is intended to take away privacy rights that you may have under applicable law.

Closing Your Account

You can contact us if you want to close your BoostingPH account. Closing an account may stop normal use of the platform, but it doesn't necessarily erase every record immediately.

We may still retain limited information where reasonably necessary for things such as:

Financial records
Completed transactions
Fraud prevention
Security
Chargeback disputes
Legal obligations
Enforcement of our Terms of Service

Information that no longer needs to be retained may be removed or anonymized when appropriate.

Children's Privacy

BoostingPH is intended for users who meet the age requirement stated in our Terms of Service. We don't knowingly intend to collect personal information from users who aren't permitted to create an account under those terms. If you are a parent or guardian and believe a minor has provided personal information to BoostingPH improperly, contact us at admin@boostingph.com so we can review the situation.

Users Outside the Philippines

Although BoostingPH is focused on the Philippine market, people may access the website from other countries. Some of the service providers involved in hosting, payment processing, analytics, technical infrastructure, or order fulfillment may also operate in different countries.

That means information may sometimes be processed outside the country you're located in. Where that happens, this Privacy Policy still describes how we expect information connected to BoostingPH to be handled, alongside any protections required by applicable law.

Social Media Platforms Have Their Own Rules

BoostingPH and the social media platforms you use are separate services.

nstagram, Facebook, TikTok, YouTube, Telegram, and other platforms operate under their own:

Privacy policies
Terms of service
Community guidelines
Account rules

BoostingPH does not control how those platforms collect or process information that you provide directly to them. Using BoostingPH doesn't replace or override the privacy policy of the social media platform connected with your order.

Fraud and Abuse Prevention

Privacy matters, but so does protecting the platform from fraud. We may review account, transaction, order, device, or technical information when reasonably necessary to investigate activity such as:

Fraudulent payments
Stolen payment methods
Chargeback abuse
Unauthorized account access
Automated attacks
API misuse
Attempts to exploit the website
Serious violations of our Terms of Service

Information used for this purpose is handled as part of protecting BoostingPH, our users, and our service providers.

If We Receive a Legal Request

There are situations where privacy choices can be limited by law. If BoostingPH receives a legally valid request requiring certain information to be preserved or disclosed, we may need to comply. We may also use relevant information when reasonably necessary to protect our legal rights, investigate fraud, enforce our Terms of Service, resolve disputes, or protect users and the platform. We won't treat every informal request for information as a legal requirement.

If Something Goes Wrong

Despite reasonable security measures, no online service can promise that a security incident is impossible. If we discover an incident involving personal information, we may investigate what happened, secure affected systems, limit further access, and take other reasonable steps based on the circumstances.

Where notification is required by applicable law, the relevant people or authorities may also be informed. If you believe someone has accessed your BoostingPH account without permission, contact us as soon as possible.

Changes to This Privacy Policy

BoostingPH will continue changing as the platform grows. New payment methods may be added. Services may change. Website features may be introduced. Privacy and legal requirements can change too. When those changes affect how we handle personal information, we may update this Privacy Policy. The Last Updated date at the top of this page will show when the policy was most recently revised.

For significant changes, we may also provide additional notice through the website or another appropriate communication method. We recommend checking this page occasionally rather than assuming the version you read a year ago still describes everything exactly the same way.

Questions About Your Privacy?

Privacy policies shouldn't leave you more confused than when you started reading them.

If you want to:

Ask what information we have about you
Correct account information
Request account deletion
Ask about how an order uses information
Raise a privacy concern
Understand something on this page

Just contact us.

Email: admin@boostingph.com

Include enough information for us to understand what you're asking about, but please don't send passwords, payment PINs, OTPs, recovery phrases, or other unnecessary sensitive information. We'll review your request and respond as reasonably and appropriately as we can.

One Last Thing

We built BoostingPH to make social media promotion easier, not to turn customer information into another product. The information you provide should have a reason for being collected, should be used for purposes connected to running and protecting the platform, and shouldn't be kept simply because storage space is cheap. If you're ever unsure about what information we're asking for or why we need it, ask us before sending it.

Your order may only need a public link. Your private information should stay private whenever it isn't needed.